At Global Tech Assist, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our services, you consent to the practices described below.

1. Information We Collect

1.1 Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and payment details.
1.2 Technical Information: To provide effective support, we may collect details about your device, operating system, printer model, or other relevant technical data.

2. How We Use Your Information

2.1 To deliver our services, including remote printer setup, troubleshooting, and technical support.
2.2 To respond to your inquiries, provide updates, and process payments.
2.3 To improve our services by analyzing trends and user feedback.
2.4 To comply with legal obligations or resolve disputes.

3. Sharing Your Information

3.1 With Third Parties: We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with trusted partners or service providers to fulfill the services you have requested.
3.2 Legal Requirements: We may disclose your information if required to comply with legal obligations, enforce our terms, or protect the rights and safety of Global Tech Assist or others.

4. Data Security

4.1 We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure.
4.2 While we strive to ensure the security of your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

5.1 We may use cookies to improve your experience on our website. Cookies help us understand user preferences and enhance our services.
5.2 You can modify your browser settings to disable cookies; however, this may affect the functionality of our website.

6. Your Rights

6.1 You have the right to access, update, or delete your personal information.
6.2 You can opt out of receiving promotional emails by following the unsubscribe link provided in the email.

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy or the handling of your data, please contact us at:
Phone: +1(805) 918-8773
Email: support@globaltechassist.com

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

By using our services, you acknowledge that you have read and agree to this Privacy Policy. Thank you for trusting Global Tech Assist with your privacy.