Welcome to Global Tech Assist. By accessing or using our services, you agree to abide by the following terms and conditions. Please read them carefully, as they outline your rights and responsibilities when engaging with our services.

1. General Terms

1.1 These terms govern the use of services provided by Global Tech Assist, including but not limited to remote printer setup, technical troubleshooting, and online support.
1.2 By using our services, you confirm that you are at least 18 years of age or have the consent of a legal guardian.

2. Services Provided

2.1 Global Tech Assist offers remote tech support and printer setup services. Our team will strive to provide accurate and efficient solutions, but outcomes may vary based on the nature of the issue.
2.2 Services are provided remotely. We are not responsible for any physical damage to your devices that occurs outside the scope of our support.

3. User Responsibilities

3.1 Users must provide accurate and complete information to facilitate the resolution of technical issues.
3.2 Users agree not to misuse our services or interfere with the technical operations of Global Tech Assist.

4. Payment and Refunds

4.1 Payments for services must be made upfront unless otherwise agreed upon.
4.2 Refunds will only be processed if services cannot be completed due to a fault on our part. Refunds do not apply to user-related issues such as lack of device compatibility or incorrect information provided.

5. Privacy and Data Protection

5.1 We respect your privacy. Any personal information shared during service delivery will be handled in accordance with our Privacy Policy.
5.2 Users are advised not to share sensitive information such as passwords during the support session unless explicitly requested by our verified support team.

6. Liability Limitations

6.1 Global Tech Assist is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
6.2 Users agree to indemnify and hold Global Tech Assist harmless from any claims or damages resulting from their use of our services.

7. Service Availability

7.1 While we strive to provide uninterrupted service, Global Tech Assist does not guarantee that our services will be available at all times. Downtime may occur due to maintenance or technical issues.

8. Contact Information

For questions or assistance, you can reach us at:
Phone: +1(805) 918-8773
Email: support@globaltechassist.com

9. Changes to Terms

9.1 Global Tech Assist reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions, feel free to contact us using the details provided above.